viewflip

Viewflip is a sidebar tool that lets you grant remote control over specific windows or your whole screen for smoother collaboration and technical support.

Highlights

How it will help you

Viewflip streamlines remote desktop access, allowing you to effortlessly collaborate on any application or get immediate technical support from experts worldwide. This tool is perfect for troubleshooting and co-working, ensuring seamless communication and problem-solving.

Key features

  • Unlimited sessions for continuous productivity
  • Remote control with multiple mouse cursors and keyboards
  • Instant pop-up notification for session requests
  • Crystal clear audio chat for effective communication
  • Privacy-focused sharing options for windows and full-screen

Pros

  • Easy and quick setup for remote access
  • Cross-platform compatibility (Windows and macOS)
  • Ability to share individual apps or entire desktop
  • Supports multiple mouses and keyboards during sessions
  • Pop-up notifications for connection requests
  • Instant technical support with experts available by language and rating

Cons

  • High CPU and RAM usage
  • Minor bugs such as hidden connection dialogs
  • UI needs an update
  • Relatively new and not widely known

FAQ

Does ViewFlip support unattended remote control like TeamViewer?

Currently, viewflip requires that the session is accepted on the computer to be remotely controlled. Unattended remote control is therefore not possible. You are welcome to vote for this feature on our roadmap so that we can develop it as a priority: https://www.viewflip.app/roadmap.

Can ViewFlip be used as an alternative to Splashtop for remote working?

In contrast to Splashtop, viewflip focuses on direct 1:1 collaboration and 1:1 support from people. Therefore, viewflip is currently not designed for unaccompanied remote maintenance, but offers the possibility to work together at the window level.

Is ViewFlip cross-device compatible like TeamViewer?

Yes, viewflip works cross-device. You can sign up for a 14-day free trial to experience this yourself. Our current users seem to be happy – no complaints so far.

Are user licenses in ViewFlip equal to device licenses?

A user is a user, i.e. a person who can register up to two devices simultaneously. To offer support for 20 users, a total of 21 user licenses are needed: 1 license for the supporter and 20 licenses for the 20 users to be supported.

How does ViewFlip handle lag and latency?

Lag and latency depend on the internet connection between you and the recipient. If you are in the same office, you will have a near-realtime experience, but if your recipient is on the other side of the world, you can expect latencies of 0.2s to 0.5s. We use an adaptive framerate and stream app windows in their actual resolution to optimize bandwidth usage and latency.

How do you connect to a new client using ViewFlip?

You can assign clients or team members easily by email in your workspace settings. If the user already has a viewflip account, they will be notified. If not, they get an invitation email to set up an account in about 2 minutes. This process is expected to become even easier soon through a link that includes an integrated activation code.

Can ViewFlip be used for remote support without client registration?

You can assign users to your workspace with their email address. To make the setup as easy as possible, all required information can be optionally set up on their behalf. Then they just need to choose a username. Our solution is end-to-end encrypted and differs from others in its method of establishing connections.

How do user seats work in ViewFlip?

With 2 seats, you can use a second seat in addition to your own and invite another person. With 10 seats, you can invite nine more users. You can also share your program windows with all other viewflip users for free. Every user who wants to share their window or desktop needs a paid seat.

Is it possible to invite clients and let them control their own PC?

Yes, clients can download a free viewflip app to send you an invitation to connect to their PC. They can receive window and screen shares from you if they don’t hold a license. The AppSumo Tier 1 license offers 2 user seats, which can be reassigned as needed.

Is it mandatory to download the app to use ViewFlip?

Yes, viewflip needs to be downloaded and installed on the device to enable remote control. It is technically not possible to allow remote control via a browser tab/window without installing additional software.

Can a single user have multiple devices in ViewFlip?

Each device gets its own username, and a user seat allows adding up to two devices. If a user needs more than two devices, an additional user seat is required, and the user can register multiple seats as needed.

Can ViewFlip be used for audio transmission?

Currently, viewflip does not support any audio-settings. We recommend using tools like Blackhole for macOS to route your internal audio with your microphone, providing a workaround for your needs.

Can users collaborate on specific app windows with ViewFlip?

Yes, viewflip allows collaboration on any shared window with multiple mouse cursors and keyboards. Viewflip is designed for sharing individual program windows and thus offers much more privacy when working together. You control what and how much the recipient should see and how much control they should have over your system.