InsertChat – Plus Exclusive

InsertChat helps you build and automate AI-powered chatbots that can engage, guide, and sell to users 24/7.

Highlights

How it will help you

InsertChat is your 24/7 customer engagement solution, leveraging the latest AI technology to drive sales and customer support, even when you’re offline.

Key features

  • Integration with advanced AI models like GPT-4o and Claude Sonnet 3.5
  • Customizable chatbot design to fit your brand
  • Automated lead collection and web searches
  • Full UI theming and behavior customization
  • White label and reselling capabilities

Pros

  • Highly customizable workflows
  • User-friendly interface
  • Rich set of integrations
  • Excellent customer support
  • Robust project management features
  • Affordable pricing plans

Cons

  • Steep learning curve for beginners
  • Occasional performance issues
  • Mobile app lacks some functionality
  • Limited reporting tools

FAQ

Is there a knowledge base that allows me to load PDF, CSV, and/or XLS files?

Yes, the knowledge base supports loading PDF, CSV, and XLS files.

Need clarity on your Tier 5 features: 500 files and 25MB file upload size.

Tier 5 allows 500 files per chatbot and the 25MB file upload size is per file.

Do you plan to integrate with Instagram/meta to automate replying via DM?

We are exploring integration with Instagram/meta for automated replies to comment keywords via DM.

Is there a WhatsApp integration available?

Yes, WhatsApp integration is available and running, although it’s not yet mentioned on the website.

Is full API access available to interact with the service?

Yes, full API access is available, allowing full interaction with the service. However, BYOK is not supported at this time.

Can you clarify the limits on chat history, files, and URL/YouTube links for each chatbot?

Each chatbot is limited to 50,000 chats history, 500 files, and 10,000 URLs and YouTube links.

What does ’60 chatbots but unlimited chatbot accounts on Tier 5′ mean?

Tier 5 allows the creation of 60 chatbots but provides unlimited chatbot account access, meaning multiple clients can manage their chatbots under one tier.

Do clients have private access to set up and train their chatbots?

Yes, clients have private access to set up and continuously train their chatbots after the initial setup.

Is it possible to use a local LLM model for security and privacy?

Currently, there is no option to use local LLM models; the service relies on cloud-based models for operation.

What is the difference between chatbots and chatbot accounts?

Chatbots refer to individual bots created for interaction, while chatbot accounts refer to the user accounts that manage these chatbots.

Can you clarify credits based on LLM models?

Credits are allocated based on the LLM model used; specific details can be provided based on model requirements and usage.

How can you support Tier 5 with unlimited chatbots?

We have scalable infrastructure and optimized resource management, allowing us to support unlimited chatbots without compromising service quality.

Are Claude Sonnet 3.5 and Llama 3.1 405B available?

No, these specific models (Claude Sonnet 3.5 and Llama 3.1 405B) are not available at this time.